Returns & Exchanges
At Hello Black Child, we want you to love your purchase. If you are not completely satisfied, you may return or exchange your unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
Receive Refund or Credit
Once our warehouse inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing